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Privacy Statement

Hanwha Vision America recognizes that privacy is a fundamental human right and further recognizes the importance of privacy, security and data protection to our customers and partners worldwide. As a global organization, with legal entities, business processes, management structures, and technical systems that cross international borders, we strive to provide protections across all of our operations that exceed legal minimums and to deploy consistent, rigorous policies and procedures.

This Privacy Statement informs you of our privacy practices and of the choices you can make and rights you can exercise in relation to your personal data, including information that may be collected from your online activity, use of devices, and interactions you have with Hanwha Vision America offline, such as when you engage with our customer support representatives. This Privacy Statement applies to all Hanwha Vision America companies as well as Hanwha Vision-owned websites, domains, services (including device management), applications, subscriptions and products, and those of our subsidiaries (collectively "Hanwha Vision America Services"). In most cases, Hanwha Vision America will be the data controller.

This Privacy Statement does not apply to third-party applications, products, services, websites or social media features that may be accessed through links we provide on our Hanwha Vision America Services for your convenience and information. Accessing those links will cause you to leave the Hanwha Vision America Services and may result in the collection or sharing of information about you by a third-party. We do not control, endorse or make any representations about those third-party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal data.

We have an accountability-based program and are committed to the following principles, which are based on internationally-recognized frameworks and principles of privacy and data protection:

LAWFULNESS, FAIRNESS & TRANSPARENCY

We process personal data in accordance with law and with transparency and fairness to you. Our data processing activities are conducted: 1) with your consent; 2) in order to fulfill our obligations to you; 3) for the legitimate purposes of operating our business, advancing innovation and providing a seamless customer experience; or 4) otherwise in accordance with law.

NOTICE & CHOICE OF DATA USE

We are transparent and provide clear notice and choice to you about the types of personal data collected and the purposes for which it is collected and processed. We will not use personal data for purposes that are incompatible with these Principles, our Privacy Statement or specific notices associated with Hanwha Vision America.

DATA ACCESS

We provide you with reasonable access along with the ability to review, correct, amend the personal data you have shared with us.

DATA INTEGRITY & PURPOSE LIMITATION

We only use personal data for the purposes described at the time of collection or for additional compatible purposes in accordance with law. We take reasonable steps to ensure that personal data is accurate, complete and current and we only collect personal data which is relevant and limited to what is necessary for the purposes for which it is collected. We will keep personal data for no longer than is necessary for the purposes for which it was collected and then we will securely delete or destroy it.

DATA SECURITY

To protect personal data against unauthorized use or disclosure we implement strong information security controls in our own operations and offer market-leading products and solutions with high levels of data security protection.

ACCOUNTABILITY FOR ONWARD TRANSFER

We acknowledge our potential liability for transfers of personal data among Hanwha Vision America entities or to third parties. Personal data will only be shared when third parties are obligated by contract to provide equivalent levels of protection.

RECOURSE, OVERSIGHT & ENFORCEMENT

We are committed to resolving any concerns regarding your personal data. We voluntarily participate in several international privacy programs that provide recourse to individuals if they feel Hanwha Vision America has not adequately respected their rights.

How We Use Data

We collect and use personal data to manage your relationship with Hanwha Vision America and better serve you when you are using Hanwha Vision America Services by personalizing and improving your experience. Examples of how we use data include:

CUSTOMER EXPERIENCE

Providing you with a seamless customer experience by maintaining accurate contact and registration data, delivering comprehensive customer support, offering products, services, subscriptions and features that may interest you and enabling you to participate in contests and surveys. We also use your data to deliver a tailored experience, personalize the Hanwha Vision America Services and communications you receive and create recommendations based your use of Hanwha Vision America Services.

TRANSACTION SUPPORT

Assisting you in completing transactions and orders of our products or services, administering your account, processing payments, arranging shipments and deliveries and facilitating repairs and returns.

PRODUCT SUPPORT & IMPROVEMENT

Improving the performance and operation of our products, solutions, services and support, including warranty support and timely firmware and software updates and alerts to ensure the continued operation of the device or service.

ADMINISTRATIVE COMMUNICATIONS

Communicating with you about Hanwha Vision America Services. Examples of administrative communications may include responses to your inquiries or requests, service completion or warranty-related communications, safety recall notifications, communications required by law or applicable corporate updates related to mergers, acquisitions or divestitures.

SECURITY

Maintaining the integrity and security of our websites, products, features and services and preventing and detecting security threats, fraud or other criminal or malicious activity that might compromise your information. When you interact with us, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We may also maintain additional security measures, such as CCTV, to safeguard our physical locations.

BUSINESS OPERATIONS

Conducting ordinary business operations, verifying your identity, making credit decisions if you apply for credit, conducting business research and analytics, corporate reporting and management, staff training and quality assurance purposes (which may include monitoring or recording calls to our customer support) and outreach.

RESEARCH & INNOVATION

Innovating new products, features and services using research and development tools and incorporating data analysis activities.

ADVERTISING

Providing personalized promotional offers on Hanwha Vision America products and services and other selected partner websites. These communications include, but are not limited to, price lists, newsletters, other marketing emails, etc.

COMPLIANCE WITH LAW

Compliance with applicable laws, regulations, court orders, government and law enforcement requests, to operate our services and products properly and to protect ourselves, our users and our customers and to solve any customer disputes.

Changes to Our Privacy Statement

If we modify our Privacy Statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our Privacy Statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect.

Last Updated: 02/27/2024

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Company Details - Enrollee Type

Select your enrollee type and Accept the Terms below. For a detailed description of the enrollee types, please click on .

PARTNER AGREEMENT

  1. Hanwha Vision is a wholly-owned subsidiary of Hanwha Vision Co. Ltd. of 6, Pangyo-ro 319beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 13488, KOREA ("Hanwha Vision") and is responsible for the marketing, sales and support of all "Hanwha Vision Products" in North America.
  2. The objective of the PARTNER Program is to foster good market penetration for Hanwha Vision Products throughout North America by partnering with companies to be "PARTNER" which can adequately service markets throughout their area of primary business.
  3. Dealer wishes to become a PARTNER for Hanwha Vision products and Hanwha Vision is willing to appoint dealer as a PARTNER of Hanwha Vision products, all on the terms and conditions set forth below.
NOW, THEREFORE, the parties agree as follows:
  1. Appointment of Dealer as a Hanwha Vision PARTNER

    Hanwha Vision hereby appoints dealer as a Hanwha Vision PARTNER and dealer hereby accepts such appointment.

  2. Term of Agreement

    The term of this Agreement (the "Terms") shall commence on date of this agreement and shall continue until terminated Pursuant to section 5 below.

  3. Purchase of Hanwha Vision Products.

    During the Term, PARTNER will purchase Hanwha Vision Products directly through Hanwha Vision's AUTHORIZED DISTRIBUTORS. All terms and conditions of any sale of Hanwha Vision Products will be pursuant to the Terms and Condition of Sale via the AUTHORIZED DISTRIBUTORS within Hanwha Vision's Partner program. The prices at which PARTNER shall purchase Hanwha Vision Products will be based on Hanwha Vision published set price through our AUTHORIZED DISTRIBUTORS according to the level of the PARTNER.

  4. Hanwha Vision Sponsored Training Programs.

    Hanwha Vision in its sole and absolute discretion may provide without charge to the PARTNER certain training programs for PARTNER's staff and sales people.

  5. Termination of Contract.

    This Agreement shall terminate under the following circumstances.

    • 5.1 Upon mutual agreement of the parties here to.
    • 5.2 By either party here to upon 30 days prior notice to the other party.
  6. Definitions.

    As used in this Agreement for following terms shall have the following meanings:

    • 6.1 "Hanwha Vision PARTNER" shall mean a Person who pursuant to an agreement between Hanwha Vision and such Person is authorized to sell and market Hanwha Vision Products.
    • 6.2 "Person" shall mean any individual, corporation, Limited Liability Company, partnership, association, trust or other entity.
    • 6.3 "Hanwha Vision Products" shall mean all security and surveillance products manufactured by or for Hanwha Vision which appear on Hanwha Vision's price list and which are sold in North America. PARTNER acknowledges and agrees that Hanwha Vision in its sole and absolute discretion may from time to time (i) modify the price list of Hanwha Vision Products by adding to or deleting from said list specific products and/or (ii) change or modify any of the Hanwha Vision Products.
  7. Notices.

    All notices and other communications given or made pursuant hereto shall be in writing and shall be deemed to have been duly given or made (i) as of the date delivered, if delivered personally or if sent by facsimile or e-mail, provided that the facsimile or e-mail is promptly confirmed by written confirmation sent by registered or certified U.S. mail (postage prepaid, return receipt requested), or (ii) three (3) days after being mailed, if mailed by registered or certified U.S. mail (postage prepaid, return receipt requested) to the parties hereto at the addresses set forth under the signature "blocks" on the signature page of this Agreement (or at such other address for a party as shall be specified by like notice, except that notices of changes of address shall be effective upon receipt).

  8. Entire Agreement; Modification.

    This Agreement (together with the other documents specifically referred to herein) constitutes the entire agreement between the parties hereto with respect to the subject matter hereof, and supersedes all prior agreements and undertakings, both written and oral, with respect to the subject matter hereof. This Agreement may not be amended or modified except by an instrument in writing signed by all parties hereto.

  9. Counterparts.

    This Agreement may be executed in one or more counterparts, each of which when executed shall be deemed to be an original, but all of which taken together shall constitute one and the same agreement.

  10. Governing Law; Jurisdiction.

    This Agreement shall be governed by and construed in accordance with the laws of the state of New Jersey without giving effect to that state's choice of law rules.

  11. Attorneys' Fees.

    In the event any suit is brought by any party hereto to enforce the terms of this Agreement, the prevailing party shall be entitled to the payment of its reasonable attorney's fees and costs, as determined by the judge of the Court.

  12. Successors in Interest.

    This Agreement may not be assigned or transferred by any party hereto without the prior written consent of all other parties hereto, except in connection with the sale of all or substantially all of the assets and properties of HTA or the merger, or other reorganization of HTA. Except as otherwise provided herein, all provisions of this Agreement shall be binding upon, inure to the benefit of, and be enforceable by and against the respective successors and permitted assigns of any of the parties to this Agreement.

  13. Severability.

    If any term or other provision of this Agreement is invalid, illegal or incapable of being enforced by any rule of law or public policy, all other conditions and provisions of this Agreement shall nevertheless remain in full force and effect. Upon such determination that any term or other provision is invalid, illegal or incapable of being enforced, the parties hereto shall negotiate in good faith to modify this Agreement so as to effect the original intent of the parties as closely as possible.

  14. Further Assurances.

    Each party will execute and delivery such further documents and take such further actions as may be reasonably required to carry out the intent and purpose of this Agreement.

Non-Disclosure Agreement

This Non-Disclosure Agreement (the “Agreement”) is entered between Hanwha Vision America Inc. (“Company”) with offices located at 500 Frank W. Brurr Blvd., Suite 43, Teaneck, NJ 07666, and the above named Partner (“Potential Business Partner”.

WHEREAS, Company and Potential Business Partner wish to exchange certain confidential and proprietary information, written and oral, relating to their strategies in connection with the Company’s businesses, products, assets and operations for the purpose of evaluating the merits of a potential transaction or business relationship between the parties (the “Confidential Material”)

NOW WHEREFORE, Company and Potential Business Partner agree to share and/or exchange such confidential and proprietary information and materials subject to terms and conditions set forth below:

  1. The parties agree: (a) not to use any Confidential Material or notes, summaries, or other material derived (collectively, “Notes”) except to determine whether to enter into a contracting or other similar transaction or business relationship with one another (the “Transaction”) and the terms thereof; (b) not to disclose any Confidential Material of Notes other than to those officers, directors, employees, advisors and representatives (collectively, “Representatives”) with a need to know the information contained therein; provided, that such Representatives shall have agreed to be bound by the terms of this Agreement; and (c) not to disclose that the Confidential Material, or that the parties may be considering a Transaction of have had, are having or propose to have any discussions with respect thereto. For purposes of this Agreement, the term “Disclosing Party” shall refer to and include the party disclosing the Confidential Material. The term “Recipient” shall refer to and include the party to whom disclosure of the Confidential Material is made.
  2. This Agreement shall be inoperative as to particular portions of the Confidential Material if such information (i) becomes generally available to the public other than as a result of a disclosure by the Recipient of any Representatives of the Recipient in violation of this Agreement, (ii) was available to the Recipient on a non-confidential basis prior to its disclosure to the Recipient by the Disclosing Party of its Representatives, or (iii) becomes available to the Recipient on a non-confidential basis from a source other than the Disclosing Party or its representatives when such source is entitled, to the best of the Recipient’s knowledge, to make such disclosure.
  3. Until such time as an agreed Transaction may be finalized and unless expressly authorized in writing to do so, neither party shall disclose to any third party, including but not limited to the customers of the other party, the fact that discussions concerning the Transaction are underway between Company and Potential Business Partner.
  4. Either party may elect ay any time to terminate further access by the other to the Confidential Material. Upon any such termination, the Recipient agrees to promptly (and in any case within 14 days of such request) return to the Disclosing Party of destroy all Confidential Material, and confirm in writing that all such material has been either returned or destroyed in compliance with this Agreement. Both parties further acknowledge that no such termination will affect their obligations hereunder of those of their Representatives, all of which obligations shall continue in effect for the term of this Agreement.
  5. If requested or required (by oral questions, interrogatories, requests for information, subpoena, civil investigative demand, or similar process) to disclose any Confidential Material of Notes, the Recipient agrees to provide the Disclosing Party with prompt written notice of such request so as to allow the Disclosing Party to seek an appropriate protective order and/or waive compliance with the provisions of this Agreement.
  6. Each party acknowledges and agrees that money damages would not be a sufficient remedy for any breach of this Agreement and that the Disclosing Party may be entitled to specific performance and injunctive or other equitable relief as a remedy for any such breach.
  7. No license, right or other interest in the Confidential Material shall be deemed to exist or to have been granted to the Recipient or the Recipient’s Representatives by virtue of this Agreement or the disclosure of the Confidential Material hereunder. Each party acknowledges and agrees that the Disclosing Party makes no representation, warranty or other assurance as to the accuracy, completeness or sufficiency of the Confidential Material.
  8. Nothing in this Agreement shall obligate either party to enter into a Transaction with the other or to negotiate in good faith regarding a transaction.
  9. This Agreement shall be governed by and construed in accordance with the laws of the state of New Jersey without regard to conflict of law principles (that might dictate the application of the laws of another jurisdiction). The parties hereto submit to the jurisdiction of the courts of New Jersey in respect of any matter of thing arising out of this Agreement of pursuant there to.
  10. The term of this Agreement shall be two (2) years from the date first set out above.

WHEREFORE, the parties have caused the Agreement to be executed by their duly authorized representatives as of the date of this agreement.

HANWHA VISION PARTNER PORTAL TERMS OF USE

Welcome to the Hanwha Vision America partner portal website - and thank You for visiting, we hope You enjoy the experience!

These Terms of Use ("These Terms") are a legal contract between You and Hanwha Vision America (collectively, "Everyone") and govern Your use of this website, as well as other websites that Hanwha Vision America, Inc. (“HVA” or We”) may control, and all the text, data, information, software, graphics, photographs, and more (all of which We refer to as "Materials") that Hanwha Vision America and its Subsidiaries may make available to You, as well as any services We may provide through any of Our websites (all of which are referred to in These Terms as "This Website").

READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THESE TERMS

Accessing This Website
  • When You access This Website, You are responsible for complying with These Terms as well as any and all use of This Website through any account that You may setup through or on This Website; some Materials will only be available to You if You have an account. You agree to provide true, accurate, current, and complete information for so long as You use This Website. Because it is Your account, it is Your responsibility to obtain and maintain all equipment, services and software needed for access to and use of This Website as well as paying related charges. It is also Your responsibility to maintain the confidentiality of Your password(s). Should You believe Your password or other security information for This Website has been breached in any way, You must immediately notify Us.
  • Sometimes, We collect certain personal information about You solely in connection with Your access and use of This Website.
  • We reserve the right to require that You change Your password or restrict Your access to This Website as We deem reasonably necessary.
Your Permitted Use of This Website
  • You are invited to use This Website for Your personal and business purposes.
  • We hereby grant You a limited, personal, non-exclusive and non-transferable license to use and to display the Materials. Your right to use the Materials is conditioned on Your compliance with These Terms. You have no other rights in This Website or any Materials and You may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of This Website or Materials in any manner
  • If You make copies of any of This Website while engaging in Permitted Uses we require that You please keep all of Hanwha Vision America's copyright and other proprietary notices as they appear on This Website.
Unauthorized Use of This Website, Acceptable Use Policy
  • We authorize Your limited use of This Website. Any other use of This Website beyond the Permitted Uses is prohibited and, therefore, constitutes unauthorized use of This Website. This is because all rights in This Website remain the property of Hanwha Vision America.
Terminating Your Use of This Website
  • We or You may terminate Your use of This Website at any time. Your use of This Website will automatically terminate in the event You breach any of These Terms. To clarify:
  • • Unless We otherwise agree with You in writing, We may terminate, suspend, or modify Your registration with, or access to, all or part of This Website, without notice, at any time and for any reason
  • • You may discontinue Your access to and use of This Website at any time. In the event of an automatic termination for breach, You must immediately destroy any downloaded or printed materials (and any copies thereof).

Disclaimers
  • THIS WEBSITE IS PROVIDED "AS IS" AND "WITH ALL FAULTS" AND THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS WEBSITE IS WITH YOU.
  • HANWHA VISION AMERICA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED OR STATUTORY) WITH RESPECT TO THIS WEBSITE, WHICH INCLUDES BUT IS NOT LIMITED TO, ANY IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
  • THIS MEANS THAT Hanwha Vision America DOES NOT PROMISE YOU THAT THE WEBSITE IS FREE OF PROBLEMS. Without limiting the generality of the foregoing, Hanwha Vision America makes no warranty that This Website will meet Your requirements or that This Website will be uninterrupted, timely, secure, or error free or that defects in This Website will be corrected. Hanwha Vision America makes no warranty as to the results that may be obtained from the use of This Website or as to the accuracy or reliability of any information obtained through This Website. No advice or information, whether oral or written, obtained by You through This Website or from Hanwha Vision America, its subsidiaries, or other affiliated companies, or its or their suppliers (or the respective officers, directors, employees, or agents of any such entities) (collectively, "The Hanwha Vision America Parties") shall create any warranty. Hanwha Vision America disclaims all equitable indemnities.
Limitation of Liability
  • IN NO EVENT WILL ANY OF THE Hanwha Vision America PARTIES BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OR (B) DAMAGES THAT ARE MORE THAN ONE HUNDRED UNITED STATES (US$100.00) DOLLARS IN TOTAL (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF REVENUES, LOST PROFITS, LOSS OF GOODWILL, LOSS OF USE, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES), ARISING OUT OF OR IN CONNECTION WITH THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE), WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY AND EVEN IF ANY Hanwha Vision America PARTY HAS BEEN ADVISED (OR SHOULD HAVE KNOWN) OF THE POSSIBILITY OF SUCH DAMAGES.
  • EXCLUSIONS AND LIMITATIONS: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Therefore, some of the above disclaimers and limitations of liability may not apply to You. To the extent The Hanwha Vision America Parties may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the amount of The Hanwha Vision America Party's liability shall be limited to the minimum amount permitted under such applicable law.
Hanwha Vision America May Modify This Website
  • Hanwha Vision America reserves the right to modify, suspend, or discontinue This Website at any time without notice to You. We would, however, like You to be aware of the following:
  • • Hanwha Vision America may make changes to the This Website, or to the products, services and prices described in This Website, at any time without notice.
  • • This Website may be out of date and Hanwha Vision America makes no commitment whatsoever to update This Website.
  • • Information published on This Website may refer to products, programs, or services that are not available in your country.

Ownership
  • Unless otherwise specified in These Terms, all Materials, as well as the arrangement of them on This Website are Our sole property, Copyright © [dates of creation] Hanwha Vision America, Inc. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.
Entire Agreement for Everyone
  • These Terms, together with any additional terms to which You agree when using particular elements of This Website, constitute the entire and exclusive and final statement of the agreement as between Everyone with respect to the subject matter hereof, superseding any prior agreements or negotiations between You and Hanwha Vision America with respect to the same. The Hanwha Vision America Parties are third party beneficiaries with respect to the provisions in these Terms that reference them.
Miscellaneous
  • The failure of Hanwha Vision America to exercise or enforce any right or provision of These Terms shall not constitute a waiver of such right or provision. If any provision of These Terms is found by a court of competent jurisdiction to be invalid, You nevertheless agree that the court should endeavor to give effect to the intentions of Hanwha Vision America and You as reflected in the provision, and that the other provisions of These Terms remain in full force and effect. The section titles in These Terms are for convenience only and have no legal or contractual effect. These Terms shall remain in full force and effect notwithstanding any termination of Your use of This Website. These Terms will be interpreted without application of any strict construction in favor of or against You or Hanwha Vision America. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by You, but may be assigned by Hanwha Vision America without restriction. You will address any written notice to HVA to Hanwha Vision America Inc., 500 Frank W Burr Blvd Suite 43, Teaneck, NJ 07666 or another address designated in writing by HVA to You. HVA will address any written notice to You to the email address associated with Your account, and You hereby consent to receive all notices and other communications at such e-mail address.
Hanwha Vision America May Modify These Terms of Use
  • Hanwha Vision America may, in its sole and absolute discretion, change These Terms (including any other documents that are referenced in or linked to from These Terms) from time to time. Hanwha Vision America will post notice of such changes on This Website as applicable. If You object to any such changes, Your sole recourse shall be to cease using This Website. Continued use of This Website following notice of any such changes shall indicate Your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Certain provisions of These Terms may be superseded by expressly-designated legal notices or terms located on particular pages of This Website and, in such circumstances, the expressly-designated legal notice or term shall be deemed to be incorporated into These Terms and to supersede the provision(s) of These Terms that are designated as being superseded.
HANWHA VISION SALESHUB TERMS OF USE Application of these Terms
  • If You are a HVA reseller, dealer, system integrator or other partner, You may have access to the Hanwha Vision SalesHub (“SalesHub”) accessible through the Website. Reference to “You” in this section of These Terms accordingly refers to such HVA resellers, dealers, system integrators or other partners who receive access to SalesHub, and no-one else. These Terms, including this section of these Terms, govern Your use of and access to SalesHub, Your purchase via SalesHub of subscriptions to HVA cloud products offered on SalesHub (such subscriptions, “HVA Cloud Subscriptions”, and such products, “HVA Cloud Products”), and Your purchase of licenses to HVA software via SalesHub (such software, “SalesHub-Purchased Software”, and such licenses, “SalesHub-Purchased Software Licenses”). Your use of and access to the HVA Cloud Products will be governed by the Hanwha Vision Cloud Terms of Service accessible from the HVA cloud portal (“HVA Cloud Terms of Service”). These Terms are intended to supplement the HVA Cloud Terms of Service, any separate license terms agreed between You and HVA relating to the SalesHub-Purchased Software, and the separate agreement You have entered into with HVA which governs Your purchase of HVA hardware and software products, including the Partner Addendum between You and HVA governing Your purchase of HVA Cloud Subscriptions (the “Partner Agreement”), and are not intended to modify such terms or agreements. Additional terms and conditions relating to certain HVA Cloud Subscriptions may be made available to You and Your purchase of the relevant HVA Cloud Subscriptions shall also be subject to such terms and conditions. Your purchase and use of the SalesHub-Purchased Software will also be governed by a separate license agreement as entered into between You and HVA. This section applies notwithstanding the section “Entire Agreement for Everyone” in These Terms.
Tax Certificate
  • You must upload a valid and up-to-date resale tax certificate in SalesHub to be able to make any purchase via SalesHub.
Ordering of Subscriptions
  • You may only purchase HVA Cloud Subscriptions and SalesHub-Purchased Software Licenses in Your capacity as a service provider for Your end customers (who are not resellers or distributors of the HVA Cloud Products, SalesHub-Purchased Software, HVA Cloud Subscriptions, or SalesHub-Purchased Software Licenses) will who be the ultimate users of the HVA Cloud Products or SalesHub-Purchased Software (“End Customers”). When using SalesHub, You will be responsible for ensuring that any person placing an order or making a selection on Your behalf has Your authority to do so.
Account Credentials
  • You are and will remain solely responsible and liable for the use and confidentiality of Your or Your End Users’ credentials that are used to access Your account to this Website (including SalesHub) (“Account Credentials”), and for all activities, charges, deductions, losses and damages that: (a) occur using the Account Credentials or as a result of access to Your account, whether or not authorized by You, or (b) result from You or Your End Users’ access to or use of Your account, whether or not authorized by You. HVA has no obligation to confirm that any person using any of Your Account Credentials or Your account has been authorized by You to do so. You will ensure that Your End Users comply with all terms and conditions of These Terms, and You shall be responsible and liable to HVA for any breach of These Terms by any End User. “End Users” means an individual who works for You as an employee or independent contractor and whom You designate and authorize to access and use Your account.
Pricing
  • All prices posted on SalesHub are subject to change without advance notice. The price charged for a HVA Cloud Subscription will be the price posted on SalesHub at the time the order is placed. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes. It is Your responsibility to pay applicable taxes, duties, and fees associated with transactions made via SalesHub. We are not responsible for pricing, typographical, or other errors and We reserve the right to cancel any orders arising from such errors.
Payment
  • We currently use third parties to process payments. Our third-party payment processors (“Payment Processor”) accept payments through various credit cards and other payment methods, as set forth on the applicable payment screen. You must provide valid, current, complete, and accurate payment information in order to complete a purchase. You are responsible for keeping your payment information on Your account up to date. Your payment information will be used by the Payment Processor and shared with their third-party service providers to process Your payments. We reserve the right at any time to change our billing methods.
Usage Data
  • Without limiting anything in These Terms, we may collect, process, derive or generate data or information relating to Your use of SalesHub, including such data or information that HVA makes available to You via SalesHub (“Usage Data”) and You consent, for Yourself and on behalf of Your End Users to HVA’s collection and processing of Usage Data. A description of HVA’s practices related to personal information and other data that HVA collects is found in HVA’s Privacy Policy.
SalesHub Purchase Data
  • HVA may make available to You certain summaries or other analytics regarding Your HVA Cloud Subscription orders and Your SalesHub-Purchased Software License orders (including on a per End Customer basis), purchase history and other data regarding Your purchased HVA Cloud Subscriptions and SalesHub-Purchased Software Licenses via SalesHub (“SalesHub Data”). You may be permitted to download some or all SalesHub Data, provided that HVA reserves the right to disable downloading of such SalesHub Data in its discretion. All SalesHub Data is subject to change and HVA reserves the right to discontinue providing some or all SalesHub Data, modify the layout or information provided on some or all SalesHub Data, or to modify the manner or timing on which SalesHub Data is made available.
  • You acknowledge and agree that the SalesHub Data may contain time sensitive information and that the information contained in the SalesHub Data may change based upon factors within or outside of Your control. HVA makes no representation, warranty, covenant or guarantee that the information contained in the SalesHub Data will be accurate or complete at any time other than the time the SalesHub Data is generated. You acknowledge and agree that the SalesHub Data contains confidential, proprietary and competitively sensitive information of HVA and that such SalesHub Data and information will be deemed to be confidential information of HVA which You shall keep confidential.
  • Subject to Your compliance with These Terms, HVA grants You a limited, non-exclusive, revocable, non-transferable, non-sublicensable license, during the term of These Terms, to use the SalesHub Data and the information contained therein solely for to manage Your HVA Cloud Subscription and SalesHub-Purchased Software License orders and End Customers for Your internal business purposes.
License Keys
  • You are responsible for providing HVA with an accurate email address to receive a license key from HVA. HVA has no obligation to confirm that the email address is accurate. In the event the intended recipient has not received a license key for any HVA Cloud Subscription or SalesHub-Purchased Software License due to no fault of HVA (such as Your provision of an inaccurate email address), HVA shall not be liable for any loss, damage, claims, liability, award, penalty, fine, cost or expense in connection therewith. Upon HVA’s sending of the license key for a HVA Cloud Subscription or SalesHub-Purchased Software License (as applicable) to the relevant email address provided by You through SalesHub, the relevant HVA Cloud Subscription or SalesHub-Purchased Software License (as applicable) shall be deemed provided and delivered by HVA to You as agreed upon by You and HVA shall have no further liability to You, any End Customer or any third party for such HVA Cloud Subscription or SalesHub-Purchased Software License (as applicable) (except with respect to HVA Cloud Subscriptions, pursuant to the HVA Cloud Terms of Service with respect to the limited warranty granted by HVA to End Customers or with respect to SalesHub-Purchased Software Licenses, pursuant to the separate license agreement entered into by the parties).
End Customer Information
  • Without limiting the above, it is Your sole responsibility to ensure that any End Customer information you register or input into SalesHub is accurate, complete and up to date and Your End Customers have consented to HVA’s use of such information to provide services to you and the End Customer, including the provision of SalesHub Data to you.
Refunds
  • Amounts paid by You via SalesHub may be refundable in accordance with the Partner Agreement, HVA Cloud Terms of Service, or other license, documents or agreements between HVA and You.
Subscription Terms for HVA Cloud Subscriptions
  • The duration of each HVA Cloud Subscription will be set forth in SalesHub. HVA Cloud Subscriptions do not currently renew automatically. If You do not renew a subscription, such subscription will automatically terminate and the right to use the relevant HVA Cloud Product will end without HVA incurring any liability.
Intellectual Property
  • Notwithstanding anything in These Terms, These Terms are not intended to confer to You any right or license in or to any HVA Cloud Products or any SalesHub-Purchased Software. If You submit to HVA a comment, idea, recommendation, suggestion or any other material (“Feedback”) related to This Website, the HVA Cloud Products, SalesHub-Purchased Software, HVA Cloud Subscriptions or SalesHub-Purchased Software Licenses, You hereby assign all right, title and interest in and to such Feedback, including all intellectual property rights therein, to HVA, without any compensation to You. To the extent such assignment is not possible, You hereby grant to HVA a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, freely sublicensable and freely transferable license to use, copy, display, perform, distribute, modify and re-format the Feedback for any HVA business purpose.
Compliance with Laws
  • You will comply and will ensure that all Your End Users comply with all applicable laws, including privacy and data protection laws, regulations, binding guidance that applies to the processing of personal data or to the privacy of electronic communications, import and export compliance laws and regulations and anti-bribery and anti-corruption laws and regulations. You represent and warrant that (a) You are not located in a country that is subject to comprehensive U.S. sanctions, or that has been designated by the U.S. government as a “terrorist supporting” country; and (b) You are not listed on any U.S. government list of prohibited or restricted parties, including but not limited to the Specially Designated Nationals and Blocked Persons List administered by the Department of the Treasury’s Office of Foreign Assets Control (“OFAC”) and the Entity List contained in the Export Administration Regulations ("EAR"). You shall not, and You shall not allow anyone else to, export, reexport, transfer (in country), access, release, or disclose any materials (including information, technology, or data) in violation of, or otherwise use or allow the use This Website, including SalesHub, or any HVA Cloud Products or SalesHub-Purchased Software purchased therefrom, in violation of, any export or sanctions laws, including the EAR, International Traffic in Arms Regulations, and sanctions and prohibitions administered by OFAC or similar such requirements in any applicable jurisdiction. You shall not provide HVA with any data that is the subject to the U.S. International Traffic in Arms Regulations or similar laws in other jurisdictions governing defense articles, technology or services or any items or materials (including information, technology or data) that would require a license from any governmental authority unless such license has been obtained.
Last Updated: 06/21/2023
Last Updated: 01/27/2024
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Company Details - Technology Partner Agreement

As a Technology Partner working with Hanwha Vision we require you to agree to the below Mutual Non-Disclosure and Confidentiality Agreement. Click Accept in order to continue with the registration.

Mutual Non-Disclosure and Confidentiality Agreement

The purpose of this Mutual Non-Disclosure and Confidentiality Agreement (hereinafter referred to as "Agreement") is to stipulate the mutual cooperative relationship between Hanwha Vision Co., Ltd. (hereinafter referred to as "Hanwha Vision") and Partner (hereinafter referred to as "Partner").

  1. Definition of Confidential Information. "Confidential Information" as used in this Agreement shall mean any and all technical and nontechnical information including, without limitation, patent, copyright, trade secret, and proprietary information, techniques, sketches, drawings, models, inventions, know-how, processes, apparatus, equipment, algorithms, software programs, software source documents, and formulae related to the current, future, and proposed products and services of each of the parties, and includes, without limitation, their respective information concerning research, experimental work, development, design details and specifications, engineering, financial information, procurement requirements, purchasing, manufacturing, customer lists, business forecasts, sales and merchandising, and marketing plans and information. "Confidential Information" also includes proprietary or confidential information of any third party that may disclose such information to either party in the course of the other party's business. Information disclosed in written or tangible form by the disclosing party (Discloser) shall be considered Confidential Information by the receiving party (Recipient), if such information is conspicuously designated as "confidential," "proprietary," "private," "restricted," "sensitive," "secret" or "internal use only" at the time of disclosure or if provided orally, identified as confidential at the time of disclosure, and confirmed in writing within thirty (30) days of disclosure.
  2. Nondisclosure and Nonuse Obligation. Each of the parties agrees that it shall not make use of, disseminate, or in any way disclose any Confidential Information of the other party to any person, firm, or business, except to the extent necessary for negotiations, discussions, and consultations with personnel or authorized representatives of the other party, and any purpose the other party may hereafter authorize in writing. Furthermore, the existence of any business negotiations, discussions, consultations, or agreements in progress between the parties shall not be released to any form of public media without written approval of both parties. Each of the parties agrees that it shall treat all Confidential Information of the other party with the same degree of care as it accords to its own Confidential Information, and each of the parties represents that it exercises reasonable care to protect its own Confidential Information. Parties also agree that it shall disclose Confidential Information of the other party only to those of its employees who need to know such information and certifies that such employees have previously agreed, either as a condition to employment or in order to obtain the Confidential Information, to be bound by terms and conditions substantially similar to those of this Agreement. Recipient agrees to assist Discloser in remedying any such unauthorized use or disclosure of the Confidential Information.
  3. Exclusions from Nondisclosure and Nonuse Obligations. Each party's obligations under Paragraph 2 (Nondisclosure and Nonuse Obligations) with respect to any portion of the other party's Confidential Information shall terminate when the party seeking to avoid its obligation under such Paragraph can document that: (a) it was in the public domain at or subsequent to the time it was communicated to Recipient by Discloser through no fault of Recipient; (b) it was rightfully in Recipient's possession free of any obligation of confidence at or subsequent to the time it was communicated to Recipient by Discloser; (c) it was developed by employees or agents of Recipient independently of and without reference to any information communicated to Recipient by Discloser; (d) it was communicated by Discloser to an unaffiliated third party free of any obligation of confidence; or (e) the communication was in response to a valid order by a court or other governmental body, was otherwise required by law, or was necessary to establish the rights of either party under this Agreement.
  4. Independent Development. Discloser understands that Recipient may currently or in the future be developing information internally or be receiving information from other parties that may be similar to Discloser's information. Accordingly, nothing in this Agreement shall be construed as a representation or inference that Recipient shall not develop products, or have products developed for it, that, without violation of this Agreement, compete with the products or systems contemplated by Discloser's Confidential Information. The burden of proving noncompliance with this Agreement shall in all cases be on Recipient.
  5. Term. This Agreement shall govern all communications between the parties that are made during the period from the effective date of this Agreement to the date on which either party receives from the other written notice that subsequent communications shall not be so governed, provided, however, that each party's obligations under Paragraph 2 (Nondisclosure and Nonuse Obligations) with respect to Confidential Information of the other party that it has previously received shall continue in perpetuity unless terminated pursuant to Paragraph 3 (Exclusions From Nondisclosure and Nonuse Obligations).
  6. Return of Confidential Information. All Confidential Information of Discloser remains the property of Discloser and will be returned to it or destroyed at its request. Within thirty (30) days of receiving such a request from Discloser, Recipient will comply with the request and provide a written certification, signed by an officer, of its compliance.
  7. No License or Warranty. No license under any patents, copyrights, mask work rights, trademarks or other proprietary rights is granted to Recipient by the disclosure of or access to Discloser's Confidential Information under this Agreement. All Confidential Information is provided "as is", without any express or implied warranties, including but not limited to a warranty that it is accurate or complete or a warranty against infringement.
  8. No Inducement or Commitment. Neither the disclosure nor access to Confidential Information under this Agreement constitutes an inducement or commitment to enter into any business relationship. If the parties desire to pursue business opportunities, the parties will execute a separate written agreement with respect to such opportunities. Without limiting the foregoing, to the extent the parties agree to effect a business transaction under such separate agreement, the parties may reference and incorporate this Agreement therein to continue each of the Recipient's obligations of confidentiality hereunder and thereunder, regardless of the initial Purpose or in continuation of the Purpose to effect the business transaction stemming therefrom.
  9. Assignment & Binding Effect. Neither party may assign this Agreement without the other party's prior written consent, except that no such consent is needed in the event of a party's assignment or transfer of the majority of its stock or all or substantially all of its assets, as part of a merger, acquisition or asset sale. This Agreement benefits and binds the parties to this Agreement and their respective successors and permitted assigns.
  10. Injunctive Relief. Notwithstanding any other term of this Agreement, it is expressly agreed that a breach of this Agreement will cause irreparable harm to Discloser and that a remedy at law would be inadequate. Therefore, in addition to any and all remedies available at law, Discloser will be entitled to injunction or other equitable remedies or both in the event of any threatened or actual violation of any of the provisions of this Agreement.
  11. Miscellaneous.
    1. Notices. Any notice required or permitted by this Agreement shall be in writing and shall be delivered as follows with notice deemed given as indicated: (i) by personal delivery when delivered personally; (ii) by overnight courier upon written verification of receipt; (iii) by telecopy or facsimile transmission upon acknowledgment of receipt of electronic transmission; or (iv) by certified or registered mail, return receipt requested, upon verification of receipt. Notice shall be sent to the addresses set forth above or such other address as either party may specify in writing.
    2. Governing Law. This Agreement will be governed and construed in accordance with the laws of the state of New York, exclusive of its choice of law principal. The state and federal courts located in New York City, New York have exclusive jurisdiction and venue over any dispute arising out of or relating to this Agreement. Each party consents to the personal jurisdiction and venue of these courts.
    3. Severability. Should any provisions of this Agreement be held by a court of law to be illegal, invalid, or unenforceable, the legality, validity, and enforceability of the remaining provisions of this Agreement shall not be affected or impaired thereby.
    4. Entire Agreement. This Agreement constitutes the entire agreement with respect to the Confidential Information disclosed herein and supersedes all prior or contemporaneous oral or written agreements concerning such Confidential Information. This Agreement may only be changed by mutual agreement of authorized representatives of the parties in writing.
    5. Rule of Construction. The parties acknowledge and agree that each party has negotiated and reviewed the terms of this Agreement and has contributed to its revision. The parties further agree that no rule of construction requiring interpretation against the drafting party hereof shall apply in the interpretation of this Agreement.
Last Updated: 01/27/2024
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Company Details - Regional Distributor Agreement

As a Regional Distributor working with Hanwha Vision we require you to agree to the below Regional Distributor Agreement. Click Accept in order to continue with the registration.

Mutual Non-Disclosure and Confidentiality Agreement

The purpose of this Mutual Non-Disclosure and Confidentiality Agreement (hereinafter referred to as "Agreement") is to stipulate the mutual cooperative relationship between Hanwha Vision Co., Ltd. (hereinafter referred to as "Hanwha Vision") and Partner (hereinafter referred to as "Regional Distributor").

  1. Definition of Confidential Information. "Confidential Information" as used in this Agreement shall mean any and all technical and nontechnical information including, without limitation, patent, copyright, trade secret, and proprietary information, techniques, sketches, drawings, models, inventions, know-how, processes, apparatus, equipment, algorithms, software programs, software source documents, and formulae related to the current, future, and proposed products and services of each of the parties, and includes, without limitation, their respective information concerning research, experimental work, development, design details and specifications, engineering, financial information, procurement requirements, purchasing, manufacturing, customer lists, business forecasts, sales and merchandising, and marketing plans and information. "Confidential Information" also includes proprietary or confidential information of any third party that may disclose such information to either party in the course of the other party's business. Information disclosed in written or tangible form by the disclosing party (Discloser) shall be considered Confidential Information by the receiving party (Recipient), if such information is conspicuously designated as "confidential," "proprietary," "private," "restricted," "sensitive," "secret" or "internal use only" at the time of disclosure or if provided orally, identified as confidential at the time of disclosure, and confirmed in writing within thirty (30) days of disclosure.
  2. Nondisclosure and Nonuse Obligation. Each of the parties agrees that it shall not make use of, disseminate, or in any way disclose any Confidential Information of the other party to any person, firm, or business, except to the extent necessary for negotiations, discussions, and consultations with personnel or authorized representatives of the other party, and any purpose the other party may hereafter authorize in writing. Furthermore, the existence of any business negotiations, discussions, consultations, or agreements in progress between the parties shall not be released to any form of public media without written approval of both parties. Each of the parties agrees that it shall treat all Confidential Information of the other party with the same degree of care as it accords to its own Confidential Information, and each of the parties represents that it exercises reasonable care to protect its own Confidential Information. Parties also agree that it shall disclose Confidential Information of the other party only to those of its employees who need to know such information and certifies that such employees have previously agreed, either as a condition to employment or in order to obtain the Confidential Information, to be bound by terms and conditions substantially similar to those of this Agreement. Recipient agrees to assist Discloser in remedying any such unauthorized use or disclosure of the Confidential Information.
  3. Exclusions from Nondisclosure and Nonuse Obligations. Each party's obligations under Paragraph 2 (Nondisclosure and Nonuse Obligations) with respect to any portion of the other party's Confidential Information shall terminate when the party seeking to avoid its obligation under such Paragraph can document that: (a) it was in the public domain at or subsequent to the time it was communicated to Recipient by Discloser through no fault of Recipient; (b) it was rightfully in Recipient's possession free of any obligation of confidence at or subsequent to the time it was communicated to Recipient by Discloser; (c) it was developed by employees or agents of Recipient independently of and without reference to any information communicated to Recipient by Discloser; (d) it was communicated by Discloser to an unaffiliated third party free of any obligation of confidence; or (e) the communication was in response to a valid order by a court or other governmental body, was otherwise required by law, or was necessary to establish the rights of either party under this Agreement.
  4. Independent Development. Discloser understands that Recipient may currently or in the future be developing information internally or be receiving information from other parties that may be similar to Discloser's information. Accordingly, nothing in this Agreement shall be construed as a representation or inference that Recipient shall not develop products, or have products developed for it, that, without violation of this Agreement, compete with the products or systems contemplated by Discloser's Confidential Information. The burden of proving noncompliance with this Agreement shall in all cases be on Recipient.
  5. Term. This Agreement shall govern all communications between the parties that are made during the period from the effective date of this Agreement to the date on which either party receives from the other written notice that subsequent communications shall not be so governed, provided, however, that each party's obligations under Paragraph 2 (Nondisclosure and Nonuse Obligations) with respect to Confidential Information of the other party that it has previously received shall continue in perpetuity unless terminated pursuant to Paragraph 3 (Exclusions From Nondisclosure and Nonuse Obligations).
  6. Return of Confidential Information. All Confidential Information of Discloser remains the property of Discloser and will be returned to it or destroyed at its request. Within thirty (30) days of receiving such a request from Discloser, Recipient will comply with the request and provide a written certification, signed by an officer, of its compliance.
  7. No License or Warranty. No license under any patents, copyrights, mask work rights, trademarks or other proprietary rights is granted to Recipient by the disclosure of or access to Discloser's Confidential Information under this Agreement. All Confidential Information is provided "as is", without any express or implied warranties, including but not limited to a warranty that it is accurate or complete or a warranty against infringement.
  8. No Inducement or Commitment. Neither the disclosure nor access to Confidential Information under this Agreement constitutes an inducement or commitment to enter into any business relationship. If the parties desire to pursue business opportunities, the parties will execute a separate written agreement with respect to such opportunities. Without limiting the foregoing, to the extent the parties agree to effect a business transaction under such separate agreement, the parties may reference and incorporate this Agreement therein to continue each of the Recipient's obligations of confidentiality hereunder and thereunder, regardless of the initial Purpose or in continuation of the Purpose to effect the business transaction stemming therefrom.
  9. Assignment & Binding Effect. Neither party may assign this Agreement without the other party's prior written consent, except that no such consent is needed in the event of a party's assignment or transfer of the majority of its stock or all or substantially all of its assets, as part of a merger, acquisition or asset sale. This Agreement benefits and binds the parties to this Agreement and their respective successors and permitted assigns.
  10. Injunctive Relief. Notwithstanding any other term of this Agreement, it is expressly agreed that a breach of this Agreement will cause irreparable harm to Discloser and that a remedy at law would be inadequate. Therefore, in addition to any and all remedies available at law, Discloser will be entitled to injunction or other equitable remedies or both in the event of any threatened or actual violation of any of the provisions of this Agreement.
  11. Miscellaneous.
    1. Notices. Any notice required or permitted by this Agreement shall be in writing and shall be delivered as follows with notice deemed given as indicated: (i) by personal delivery when delivered personally; (ii) by overnight courier upon written verification of receipt; (iii) by telecopy or facsimile transmission upon acknowledgment of receipt of electronic transmission; or (iv) by certified or registered mail, return receipt requested, upon verification of receipt. Notice shall be sent to the addresses set forth above or such other address as either party may specify in writing.
    2. Governing Law. This Agreement will be governed and construed in accordance with the laws of the state of New York, exclusive of its choice of law principal. The state and federal courts located in New York City, New York have exclusive jurisdiction and venue over any dispute arising out of or relating to this Agreement. Each party consents to the personal jurisdiction and venue of these courts.
    3. Severability. Should any provisions of this Agreement be held by a court of law to be illegal, invalid, or unenforceable, the legality, validity, and enforceability of the remaining provisions of this Agreement shall not be affected or impaired thereby.
    4. Entire Agreement. This Agreement constitutes the entire agreement with respect to the Confidential Information disclosed herein and supersedes all prior or contemporaneous oral or written agreements concerning such Confidential Information. This Agreement may only be changed by mutual agreement of authorized representatives of the parties in writing.
    5. Rule of Construction. The parties acknowledge and agree that each party has negotiated and reviewed the terms of this Agreement and has contributed to its revision. The parties further agree that no rule of construction requiring interpretation against the drafting party hereof shall apply in the interpretation of this Agreement.
Last Updated: 01/27/2024
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Company Details - Additional Questions

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